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TRUSTBUILT IN, NOT PROMISED

Nothing here watches you.

This page shows the machinery: where your home lives, what leaves the house in each mode, and how the switch between them works. If a line here ever stops being true, you could prove it.

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THE SAME SWITCH SHIPS IN THE APP,
WITH EVERY KIT, AT LAUNCH.
FIG. 1 - WHERE THINGS LIVE
THE CORE: YOUR SHELF INTACT, ALWAYS
JOURNALThe Journal, complete
KEYSEvery key ever made
LEARNINGEverything the home has learned
OUTAGEWorks with the internet out
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LUMA CLOUD: OUR RACKS {{ cloudBadge }}
HOLDS{{ cloudRow1 }}
CARRIES{{ cloudRow2 }}
KNOWS{{ cloudRow3 }}
Optional. Severable. Forgettable.
ACCOUNT{{ cellAccount }}
REACH{{ cellReach }}
BACKUPS{{ cellBackups }}
THE CLOUD SEES{{ cellCloud }}
NEVER CHANGESThe Journal, the keys, the learning, the home - all on the Core, in both modes.
LUMA · THE JOURNAL{{ statusTime }}

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Going off-grid cuts the cloud off completely: its keys stop working, and it can no longer reach the house. Nothing moves, nothing is lost - and the way back is just as short. If you want the cloud to forget you entirely, deleting the account is one more click.

The honest ledger.

Connected shares an envelope, never the letter. Below is the entire envelope - and the column that never fills, in any mode.

SHARED WHEN CONNECTED: THE ENVELOPE
Who pays the bill
An email address and billing details.
That your home is online
So we can tell you when it isn’t.
Its network address
How the internet works - a rough where, never a what.
Sign-in times
Yours, on the account. Not comings and goings at home.
Your commands, in transit
Sealed on the Core. We carry them; we can’t open them.
The vouching
Connected, our sign-in service vouches for who may act in your home. Go off-grid and that job comes home too.
Housekeeping notes
When a backup landed and how big - notes about the envelope, never the letter.
THE ENVELOPE IS SHORT ENOUGH TO READ IN ONE BREATH. KEEPING IT SHORT IS THE JOB.
NEVER SHARED, IN ANY MODE: THE LIFE INSIDE
The Journal
It has never left the Core readable. It never will.
Who’s home
Check-ins, comings and goings - the person-level life stays on the Core, like everything else.
Names, notes, routines
The learning stays on the shelf it happened on.
Doors and locks
They don’t act without asking you first - let alone report.
Anything readable by anyone
Employee, admin, subpoena - there is nothing readable to hand over.
ONE SENTENCE, TWO ROUTES

What changes is the route - never the home.

08:04 - CONNECTED

“The washing machine finished while everyone was out.”

SAID TO YOUR PHONE, ACROSS TOWN.
SEALED THE WHOLE WAY: THE CLOUD CARRIED IT, COULDN’T READ IT.
21:46 - OFF-GRID

“The washing machine finished while everyone was out.”

SAID TO THE WALL DISPLAY.
IT NEVER LEFT THE HOUSE. NOTHING DOES.

The only difference is who’s allowed to carry the message.

Questions we haven’t answered?

The blunt table on the home page covers cameras, microphones, outages and costs - straight answers, no small print.

Reserve your Luma
Luma

The household operating system. Shipping late 2026.

PRODUCT Features Getting started Trust Pricing Luma Guard Reserve
MODES Luma Cloud Luma Off-Grid Luma Sovereign
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© 2026 Luma Off-grid by choice. Private either way.